Hi, I'm Ava!
It's great to meet you virtually! I'm a chatbot powered by artificial intelligence (AI), here 24/7 to answer your Alhambra-related questions.
I can provide quick answers to frequently asked banking questions, location information, general information about Alhambra's products and services, and other banking topics you'd like to know about.
Here are some questions you can ask Ava:
- "How do I become a member?"
- "What are your current CD Rates?"
- "What is the most I can transfer to another bank account?"
- "How do I change my address?"
- "Does Alhambra have free checking accounts?"
Ava learns more about the information you want each time you ask a new question, so you can always try rephrasing your question to get the answers you need.
Nothing replaces the human touch, though; our ebranch representatives are still available to help with more involved or complicated situations. Based on your need, Ava will know when it’s better to connect you with a live agent for further assistance. She’s a team player! And she lives behind our firewalls and security systems, so any information you share with her will stay private and secure. Select "Transfer to Agent," and you will be transferred to speak to one of Ava teammates during normal business hours.
Click the chat icon on the bottom right-hand side of your screen to start a conversation with me!
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